Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@raluvia.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Raluvia is operated by Shenzhen Shuantong Import & Export Trading Co., Ltd.
Company Name: Shenzhen Shuantong Import & Export Trading Co., Ltd.
Address: Room 8503, No. 46, Fengtian Central Area, Fenghuanggang Community, Xixiang Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China
Phone: +86 15896338014
Email: support@raluvia.com